Privacy Policy

Data Controller

FARUKIO LTD

Registered in England & Wales No. 17375270

Registered Office: 9 Craighall Avenue, Manchester, England, M19 2BR

Email: ceo@farukio.site

Lawful Bases for Processing

FARUKIO LTD processes personal data on the following lawful bases under UK GDPR and the Data Protection Act 2018:

• Contractual necessity: Processing data required to fulfil orders, provide services, or enter into contracts with customers.
• Legal obligation: Processing data to comply with statutory requirements, including tax, company registration, and regulatory obligations.
• Legitimate interests: Processing data for the purpose of improving our services, direct marketing where appropriate, and ensuring network and information security.
• Consent: Processing data where explicit consent has been given for specific purposes, such as newsletter subscription or marketing communications.

Categories of Data Collected

FARUKIO LTD may collect and process the following categories of personal data:

• Name and contact details (name, address, email address, telephone number where voluntarily provided)
• Billing and payment information (for order processing and invoicing)
• Account information (username, password hash, account preferences)
• Order history and transaction data
• Correspondence and communication records

We do not process special category data (such as racial or ethnic origin, political opinions, religious beliefs, health data) unless explicitly required by law or with specific consent.

Cookies

FARUKIO LTD uses cookies to enhance the user experience on our website. These may include:

• Essential cookies: Required for the website to function correctly, enabling navigation and access to secure areas.
• Analytics cookies: Help us understand how visitors interact with our website, using aggregated data to improve content and usability.
• Preference cookies: Remember your settings and preferences for future visits.

You can manage or disable cookies through your browser settings. Disabling essential cookies may impair the functionality of our website.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this privacy policy, including:

• Customer records: Retained while the customer relationship exists and for a reasonable period thereafter for record-keeping and legal compliance.
• Financial and transaction data: Retained in accordance with UK tax and accounting requirements (typically 6 years for VAT and corporation tax records).
• Marketing communications: Retained until the data subject withdraws consent or requests erasure.

After the retention period, data is securely deleted or anonymised.

Data-Subject Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of access: You may request confirmation that your data is being processed and access to that data.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data in certain circumstances.
• Right to restriction of processing: You may request restriction of how your data is processed.
• Right to data portability: You may request your data in a structured, commonly used format and transfer it to another controller.
• Right to object: You may object to processing of your data, including for direct marketing purposes.

Complaints to the ICO

If you have a concern about how your personal data is being processed, you have the right to complain to the Information Commissioner's Office (ICO). The ICO is the UK's independent body set up to uphold information rights. You can contact the ICO at ico.org.uk or via their statutory helpline.

Contact

If you have questions about this privacy policy or wish to exercise your data-subject rights, please contact us at:

Email: ceo@farukio.site

FARUKIO LTD, 9 Craighall Avenue, Manchester, England, M19 2BR